5 MOST COMMON ISSUES AMONG PHONE SYSTEM FAILURES


Your system can fail from many different causes. You could have a network failure, have a bad line of code, or even a failing motherboard. To help you understand what is going wrong with your system, we wanted to share the five most common issues we’ve seen with our clients.
  • Memory Leaks: This occurs when your phone basically doesn’t work. Your phone rings, but you can’t hear anything. You try to call your coworker, but it doesn’t dial.
  • Board Failure: Signs of this type of failure is when you lose multiple phones all at once.
  • Trunk Failure: Outbound and inbound calls don’t go through.
  • Hard drive failure: This could be the result of an old machine. Your actual phone stops working and won’t turn on.
  • Network failure: If it’s a network failure, your phone is fine, but without a network, you can’t do business.



Most people don’t think of their phones being connected to a network. Most of your electronic devices require software updates, so you can maintain the same hardware. With advancements in technology, this modern-day requirement can create issues with your physical phone system and cause you to get new parts or even a new system


Our guide, Why phones fail: a guide to getting help faster, instructs you on the significance in documenting your system failures. Download your free copy!

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