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Showing posts from December, 2019

Get smart about smartphones

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Get smart about smartphones With flexible working schedules, remote teams and Bring Your Own Device (BYOD) policies in force, it is has become commonplace for employees and business owners alike to use smartphones for work purposes. A quick reply to an email, sharing that sales presentation, glancing over that vendor proposal–all on a smartphone–is something we all do on a daily basis. But with this convenience comes great security risks. This blog discusses what they are and how you can avoid them. Mobile devices are lost/stolen more easily Unlike desktop computers, your smartphones and tablets are easier to steal. O, you may even forget yours at the restroom in the mall or in the subway, and along with it, goes all confidential data. Phishing: Avoid biting the bait A smartphone user is more likely to fall for a phishing scam on two accounts--one, with messaging apps like whatsapp, facebook messenger, etc., chances of getting phishing links are higher. The smaller screen size can mak

Why you need the cloud?

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Why you need the cloud? When talking to our clients, we have noticed that SMBs often think the cloud is something for their bigger counterparts to explore. We hear objections like, “But, it’s too complicated.”, “The cloud sounds expensive.”, “We are a small business, we don’t think we need the cloud.”, Hold on! In reality, it is the SMBs that benefit the most from the cloud. Here’s how... The cloud grows with you Yes, you may be a SMB today and perhaps a few desktops and in-house hard-disks are sufficient as of now. However, as you grow, your data storage needs will increase and you will need much more than a few external hard-disks. Servers become expensive and wholly owning one is not very cost-effective.Change the dynamic:he cloud grows with you--you can scale up or down on cloud usage easily and save on costs. Plus, when using cloud storage, you are sharing your server space with others, so you essentially pay for only what you use. Security is not your concern When you store your

Don’t sign up with that MSP just yet!

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Don’t sign up with that MSP just yet! The decision to sign up with a MSP is a big one--you are essentially trusting someone with the backbone of your business–your technology infrastructure, so you need to make sure you pick someone with whom you can have a mutually beneficial, long-term relationship. This blog discusses what you need to know before you sign up with a MSP. Values: Your MSP is your technology partner and for your partnership to be smooth, make sure you pick a MSP whose core value system matches yours as a business. Knowledge, skill set and experience: Does your MSP have the skillset and the resources to cover all your IT needs? Are they experienced in working with SMBs? How long have they been in the business? Make sure you have satisfactory answers to these questions before you bring your MSP on board. Flexibility: Does your MSP let you pick and choose whatever services you want, or do they sell it as a fixed package? Having the option to choose what you want lets

The biggest threat to your IT infrastructure: Your own employees

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The biggest threat to your I.T infrastructure: Your own employees Did you know that your employees often unwittingly ‘help’ cybercriminals gain access to your system? Often, employees play a part in compromising the security of your IT infrastructure, even without them realizing it. For example- When your employees use their own devices for work purposes such as to access emails, to connect to work servers or to work on office files. In the event their device gets infected by a malware or hacked, the virus or the hacker gets access to your data as well. Your employees may put your network at risk by connecting to unauthorized networks, downloading unauthorized software, using outdated antivirus programs etc, on their personal devices and then using it to access work files.Then, there’s the chance of them losing their devices such as smartphones, laptops or tablets putting your data at risk. Your employees may also fall victim to phishing messages and scams and expose your network to th

3 things your Managed Services Provider (MSP) wants you know

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3 things your Managed Services Provider (MSP) wants you know Are you considering bringing a MSP on board? Or perhaps you already have one. Either way, for you to truly benefit from your relationship with a MSP, you need to build a solid bond with them. As a MSP who has been in this business for long, I can tell you the 3 important steps that will help you get there. Share, share, share Your MSP is your IT doctor. Just as you would share everything about your health with your doctor, you need to share everything related to your business that impacts your IT, with your MSP. Give us an overview of your business and answer questions such as What you do exactly as a business Who are your key clients Which industry verticals do you serve What are your peak and lull seasons, if you have them What are the core regulatory codes that apply to you based on the industries you work for What are your business expansion plans for the near future and in the long run Sometimes c