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Showing posts from December, 2019

The biggest threat to your IT infrastructure: Your own employees

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The biggest threat to your I.T infrastructure: Your own employeesDid you know that your employees often unwittingly ‘help’ cybercriminals gain access to your system? Often, employees play a part in compromising the security of your IT infrastructure, even without them realizing it. For example-

When your employees use their own devices for work purposes such as to access emails, to connect to work servers or to work on office files. In the event their device gets infected by a malware or hacked, the virus or the hacker gets access to your data as well. Your employees may put your network at risk by connecting to unauthorized networks, downloading unauthorized software, using outdated antivirus programs etc, on their personal devices and then using it to access work files.Then, there’s the chance of them losing their devices such as smartphones, laptops or tablets putting your data at risk.

Your employees may also fall victim to phishing messages and scams and expose your network to the …

3 things your Managed Services Provider (MSP) wants you know

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3 things your Managed Services Provider (MSP) wants you knowAre you considering bringing a MSP on board? Or perhaps you already have one. Either way, for you to truly benefit from your relationship with a MSP, you need to build a solid bond with them. As a MSP who has been in this business for long, I can tell you the 3 important steps that will help you get there.

Share, share, share

Your MSP is your IT doctor. Just as you would share everything about your health with your doctor, you need to share everything related to your business that impacts your IT, with your MSP. Give us an overview of your business and answer questions such as

What you do exactly as a businessWho are your key clientsWhich industry verticals do you serveWhat are your peak and lull seasons, if you have themWhat are the core regulatory codes that apply to you based on the industries you work forWhat are your business expansion plans for the near future and in the long runSometimes clients shy away from discussing a…