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Showing posts from November, 2019

IT Red Flags to Watch Out For

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IT Red Flags to Watch Out ForAs someone running a SMB, you probably have a lot on your plate. You are the core decision maker, responsible for growing your business, keeping your clients happy and getting all the working done. Often, when you have so much going on, one area that gets overlooked is IT. When you are so busy looking into other things, the start of IT issues may slip your watchful eyes. In this blog, we discuss the IT red flags that you need to watch out for.Adware ambushThis happens generally when your internet browser has been hijacked and an adware has been sneaked into your system. When you try to surf the net using a hijacked browser, you will find online ads popping up everywhere. And by that we don’t mean the few sponsored search results or a couple of ads that show up when you browse a site. We are talking about ads showing up just about everywhere on your browser. Even a simple link click will take you to an unintended page. It is so evident, you just cannot miss…

Assessing your MSP in the first appointment

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Assessing your MSP in the first appointmentHanding over your IT to a MSP is a major decision. Who do you choose and more importantly, how? While there’s no rulebook that will tell you exactly how to proceed, here are a few hints that can help you decide how invested your prospective MSP is into you.How well do they know your industry verticalIt is important that your MSP truly understands the industry-specific IT challenges you face so they can help you overcome those challenges effectively. For example, do you have a commonly used software program or any governmental or regulatory mandates that you must be adhering to. Is your MSP knowledgeable on that front?How well do they know you and your valuesHow well does this MSP know your business in particular. Have they invested time in learning a bit about you from sources other than you--like your website, press releases, etc.? Do they understand your mission, vision and values and are they on the same page as you on those? This is impo…

Hiring seasonal staff? Here are a few things to consider from the IT

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Hiring seasonal staff? Here are a few things to consider from the IT perspectiveIn many industries, there are seasonal spikes in business around specific times. For example, CPAs/Accounting firms, though busy all year, generally see a spike in business around the time of tax planning, IRS return filing, etc., the retail industry sees a boom around the Holiday Season, and so on. During such peak times, it is common practice in the industry to employ part-time staff to meet the immediate resource needs. While this works well in terms of costs and for handling additional work/client inflow, this poses a few challenges from the IT perspective. In this blog, we explore those challenges so you know what to watch out for before bringing part-time staff on board.SecurityWhen you are hiring someone part-time, security could be a concern. You or your HR person may have done a background check, but their risk score nevertheless remains much higher than permanent employees who are on your payro…