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Showing posts from June, 2016

5 REASONS A VIRTUAL PHONE SYSTEM IS PERFECT FOR THE MODERN BUSINESS

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The virtual phone system is quickly becoming the number one choice for businesses who are looking to slim down their overhead and better manage their incoming calls. Cloud-based phone systems offer a number of benefits over traditional hardware at a reduced cost and with more functionality than ever before. While there are several different kinds of virtual phone systems on the market today, the growing prevalence of the cloud has changed the way businesses manage their communications around the world. Here are the top five reasons businesses are jumping on board with cloud-based virtual phone systems today:

Cost: Absolutely the number one problem businesses face is updating their existing phone systems without making costly purchases of new phones and routing software. A virtual phone system allows you to use existing equipment and mobile devices to achieve a network without a huge up-front investment. In addition, most cloud-based phone systems rely on a set monthly subscription fee…

IS A VIRTUAL TELEPHONE SYSTEM RIGHT FOR YOU?

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A cloud-based virtual telephone system can be a great tool for any business due to its flexibility, low implementation cost, and scalability. However, there are a number of factors that should be considered before signing a long-term contract with any hosted phone service provider. In many cases, virtual telephone systems can help your business grow without the high overhead of traditional hardware.
FLEXIBILITY AND SCALABILITY One of the biggest benefits of the virtual telephone system is the ability to move and scale it at will. Any time you purchase traditional telephone equipment, you need a reliable place to set it up, and you are subject to the service providers in your immediate area. A cloud-based virtual telephone system can be used with nearly any device of your choice, meaning that your executive team and team members out in the field are equally capable of utilizing the system with their existing phones.

Your service provider is a virtual host that is not tied to your phys…

PHONE TECHNOLOGY FOR BUSINESSES WITH MULTIPLE LOCATIONS

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Businesses with multiple locations require a special kind of attention to determine which phone technologies will best suit their needs. Phone technology for business purposes comes in more than a dozen unique forms that utilize some combination of networking, telephone devices, and computers to accomplish the task of receiving and making calls possible. Not all of these formats are well-suited to businesses that answer calls from multiple locations or need to route calls to specific offices or departments for resolution. Choosing the right one will depend on how you want calls to flow through your business from start to finish.
CENTRAL CALL CENTERS VS. DIRECT ROUTING If your business has been built around the concept of a central call center handling all of your incoming calls, it is likely that you have already integrated VOIP technology along with computer integration to manage your customer service interactions. This phone technology allows your call center employees to access cu…

3 STEPS TO CHOOSING THE RIGHT OFFICE PHONE SYSTEM

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Office phone systems have come a long way in the last few years. It is now possible to completely outsource your telecommunications hosting to a third party and connect easily with mobile devices, desk phones, laptops, and a variety of other options. Choosing the right system for your office will depend on your goals and the equipment you currently have at your disposal. Here are three things to do before you make your next big investment in office phones:

Set a Goal: As with any major investment on the part of your company, spending money without having a clear goal in sight will only lead to disappointment. Before you ever begin shopping, take a moment to decide what the end goal of your phone system will be. Are you aiming to have a full-service call center? Will you be expanding to a new location soon? How many employees do you want to support? Take the time to set out a defined goal for your investment so that you can be sure to see the return on investment once you reach the oth…