4 COMMON MISCONCEPTIONS ABOUT MODERN COMMUNICATION TECHNOLOGY


In the last several years, modern phone technology has gone through some major changes. As the technology has advanced, some businesses have been slow to get on board with what they see as expensive, overly complicated VoIP and cloud-based technology. A number of myths have arisen that often drive people away from these services, and we are here to put those fears to rest.

NEW TECHNOLOGY IS LARGE BUSINESS ORIENTED

One of the most common complaints from small and mid-sized businesses is that all of the latest and greatest technology is aimed at major corporations. Small business owners are often intimidated by these systems because they don't believe they have enough users or infrastructure on hand to make the move. In reality, VoIP is a remarkably flexible service that can be extremely beneficial for small business owners. VoIP office phone systems are scalable and you pay a flat monthly fee based on your current size. Adding new lines in the future is simple and may minimally increase your monthly payments until you reach the next size tier.

IT IS TOO COMPLICATED FOR THE AVERAGE USER

In the beginning, VoIP systems had to work out a lot of kinks with interfaces and commands. However, now that VoIP has become a staple in nearly every major industry, manufacturers of software and hardware have done an excellent job of making VoIP systems intuitive and easy to learn. The average VoIP device is easier than your current smartphone.

CALL QUALITY WILL SUFFER

As with anything else in technology, the quality of your hardware is really what determines the quality of the calls you are placing. Hiring a consultant to integrate your new office phone systems and test them before they go live can help ensure that all of the components in your system are providing adequate service and call quality will not suffer.

NEW PHONE SYSTEMS ARE ONLY FOR OFFICE EMPLOYEES

With all of the discussion about how phone calls can be placed over the internet, many people have come to believe that modern office phone systems are only applicable in specific office environments. This is not the case. VoIP phone systems include a number of advanced features that allow you to reroute calls between multiple offices or field sites. Employees can also pair their mobile devices with their office phones so that calls to their office will automatically go to their cell phones while they're traveling. It is a perfect technology for traveling crews, allowing you to keep your phone numbers in place no matter where you are working from.

If you have been considering new office phone systems for your small to mid-sized business, but you still have questions, now is the time to call a professional and learn more. Taking advantage of modern phone technology can save you a ton of money in the long run and greatly improve the flexibility of your phone system internally and externally.

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